Our returns policy is simple. You may return any book with a valid receipt in its original condition within 30 days of purchase. Returned items must be in resaleable condition. Products that have wear and tear, or are damaged, may not be returned. AZ Books, in its sole discretion, will determine whether an item is in resaleable condition.
If you no longer have your packing slip, please write your name, address, phone number, order number, the reason for your return, and any instructions (such as a request for an exchange) on a piece of paper and include it in the carton. We recommend that you wrap the package securely, include the packing slip with your return, and that you use UPS or Insured Parcel Post for your protection. Please send all returns to: